Refund policy

At Express Glam Nails, we take pride in delivering high-quality press-on nails. Due to hygiene and safety reasons, we are unable to accept returns or exchanges on products that have been opened or used.

1. Damaged or Defective Items

If your order arrives damaged, broken, or defective, please contact us at info@expressglamnails.com within 7 days of receiving your order. Include a photo of the item and packaging so we can assess the issue. Once verified, we will offer:

A replacement of the same item, or

A full refund for the defective product

 

2. Non-Returnable Items

Press-on nails that have been opened or used

Sale or clearance items (if applicable)

 

3. How to Request a Refund or Exchange

Contact us via info@expressglamnails.com with your order number and photos of the issue.

Our team will review your request and respond within 2 business days.

 

4. Shipping Co

Shipping fees are non-refundable, except in cases where the item is defective or damaged.

 

5. Questions?

If you are unsure about sizing, styles, or care instructions, please reach out before purchasing. We are happy to help you choose the perfect set!

 

Thank you for supporting Express Glam Nails!